Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need to provide your order number.

To start a return, please click on the link below and log into your account. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Start your return here: https://account.safegirl.ca

You can always contact us for any return questions at safegirl.keys@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

We cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to contact us at safegirl.keys@gmail.com so we can send you a return label and ship your desired product out immediately.